City Hotel London | Strand Palace * Covent Garden & Gin Palace

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Strand Palace London Exterior photo "The Strand Palace Hotel"

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Key details

About the Hotel

372 Strand, London, United Kingdom, WC2R 0JJ

Steps from Covent Garden

Great

8.5

8.8

/10

4.3

4.1

Loved by Strand Palace guests

Helpful staff
Clean rooms
Perfect location
Varied breakfast

"They provide 2 reusable water bottles and filling stations throughout the hotel, so you can always access fresh water whilst remaining green."

Tyler from United Kingdom

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"As I didn't opt for housekeeping, I received a £7 voucher to use at the hotel bar!"

Sabrina from Brazil

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"Location was smack in the middle of theatre land, pubs, restaurants."

RICO from United Kingdom

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Location

Strand Palace is situated on The Strand, a historic thoroughfare connecting Trafalgar Square and Covent Garden. This central location provides convenient access to iconic landmarks such as The London Eye and St. Paul's Cathedral, all within walking distance. Additionally, the hotel is just a short stroll from multiple London Underground stations, making travel throughout the city straightforward.

Accommodations

The hotel offers a diverse range of rooms tailored for different traveler needs, including Classic Singles and spacious Deluxe Studio Kings. Each room is equipped with USB chargers, complimentary eco water bottles, and free high-speed Wi-Fi, enhancing the guest experience. The accommodations showcase a blend of traditional British charm and contemporary design post-renovation in 2019.

Dining

Haxells Restaurant & Bar provides an array of dining options from breakfast to evening meals, including a Pre-Theatre menu. The Palace Tea Parlour invites guests to enjoy a whimsical Afternoon Tea in partnership with the musical MAMMA MIA. For those looking to unwind, The Gin Palace & Cocktail Bar features over 40 different gins and a Happy Hour from 4-6 PM.

Business Facilities

Strand Palace is equipped with versatile event spaces suitable for various gatherings, from intimate meetings to larger conferences of up to 250 delegates. The hotel's business center offers convenient access to printing and internet services for guests. Flexible configurations make it adaptable for presentations, social events, and private dining.

Sustainability Initiatives

Strand Palace is committed to responsible travel and sustainability, receiving the Green Key accreditation for two consecutive years. The hotel incorporates eco-friendly practices, including carpets made from recycled bottles and energy-efficient lighting. Guests can also participate in initiatives by using complimentary, reusable water bottles throughout their stay.

Highlights

Location: historic thoroughfare connecting Trafalgar Square and Covent Garden

Accommodations: Deluxe Studio Kings

Dining: Haxells Restaurant & Bar

Business Facilities: event spaces suitable for various gatherings

Sustainability: Green Key accreditation

Must-do experiences

Stroll through the vibrant Covent Garden Market for unique shops.
Savor classic fish and chips at Poppies in Spitalfields Market.
Visit the Charles Dickens Museum for a glimpse into literary history.
Explore the hidden gems of Leadenhall Market's stunning architecture.
Catch a show at the iconic Old Vic Theatre for a memorable evening.

Location: Perfect

9.7/10Review score

See hotel location on map

Guest Emotional Experience

Away at HomeTrue hospitality

“Staff warmth and welcome.”

Karen from France

Shine on SocialsClassy & smooth

“Hotel was very smart inside, very welcoming and quick check in.”

NE123456789 from United Kingdom

Explorers, Not TouristsPrime adventures

“Perfect location easy and safe to walk arroyos , breakfast was amazing definitly book it.”

Tania

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.

Classic Double Room

2 persons

140 sq. feet

1 Double bed

Shower

Heating

room details

Superior Double Room

2 persons

175 sq. feet

1 King-size bed

Shower

Coffee machine

room details

Superior King Room

2 persons

195 sq. feet

1 King-size bed

Shower

Heating

room details

Superior Twin Room

2 persons

195 sq. feet

2 Single beds

Shower

Coffee machine

room details

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Check Dates & Room Rates

See what's available for your travel dates

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

Facilities: Great

8.5/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Fax/Photocopying

Children

Cots

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Carpeted floor

Dining Onsite

Experience a delightful array of dining options at Strand Palace, where contemporary British and European cuisines meet a warm ambiance. From hearty meals to the cherished tradition of afternoon tea, each venue invites travelers to savor authentic culinary experiences in a welcoming setting.

Strand Palace London Restaurant photo The interior of the bar

Haxells Restaurant & Bar

British and European

Ambiance

Modern and family friendly, perfect for casual gatherings and romantic dinners alike.

Key Offerings

A diverse menu featuring modern British dishes alongside vegetarian, vegan, and gluten-free options. The relaxed atmosphere is ideal for enjoying delicious classics and sharing bar snacks with friends.

Reservation

Recommended for dinner.

Open daily from 07:00 to 22:00.

Afternoon Tea Room at Haxells

Traditional British afternoon tea

Ambiance

Family friendly with a romantic touch, offering a tranquil setting for leisurely afternoons.

Key Offerings

Indulge in a delightful afternoon tea with traditional selections, complemented by vegan and gluten-free alternatives, ensuring everyone can enjoy this beloved experience.

Reservation

Recommended.

Available daily from 12:00 to 16:00.

Strand Palace Location

372 Strand, London, United Kingdom, WC2R 0JJ

Map view

372 Strand, London, United Kingdom, WC2R 0JJ

City landmarks

Landmark

Coca-Cola London Eye

3600 ft

Museum

The British Museum

4200 ft

Garden

Buckingham Palace

1.3 mi

Church

Westminster Abbey

5100 ft

Museum

National Gallery

2200 ft

Landmark

Big Ben

1.2 mi

Castle

Tower of London

1.9 mi

Opera House

Covent Garden

2100 ft

Market

Borough Market

1.4 mi

Public Building

Houses of Parliament

4500 ft

Harbour

Tower Bridge

2.0 mi

Gallery

Tate Modern

1.2 mi

Square

Piccadilly Circus

3600 ft

Landmark

Churchill War Rooms

4400 ft

Palace

St James's Park

4800 ft

Park

Hyde Park

1.9 mi

Church

St Paul's Cathedral

1.0 mi

Landmark

Banqueting House

2900 ft

Landmark

Oxford Street

4700 ft

Gallery

National Portrait Gallery

2200 ft

Aquarium

SEA LIFE Centre London Aquarium

4100 ft

Landmark

Marylebone

1.4 mi

Museum

Sir John Soane's Museum

3100 ft

Landmark

Seven Dials

2300 ft

Museum

Imperial War Museums

1.4 mi

Museum

Museum of London

1.3 mi

Nearby

Square

Trafalgar Square

1600 ft

Museum

London Transport Museum

800 ft

Event hall

Somerset House

1200 ft

Restaurants

Joe Allen

300 ft

2 Burleigh Street

Haxells Restaurant & Bar

0 ft

372 Strand Strand Palace Hotel

Smollensky's on the Strand

100 ft

105 The Strand Next To Savoy Theatre

Salieri Restaurant

200 ft

376 Strand

The Ivy Market Grill

800 ft

1A Henrietta Street Covent Garden

Big Easy Bar.B.Q & Lobstershack

700 ft

12 Maiden Lane Covent Garden

Casa Manolo

200 ft

99 Strand

Melba at the Savoy

200 ft

Strand The Savoy

The Gin Palace

300 ft

372 Strand

Frankie & Benny's Burleigh House

200 ft

355-357 Strand Burleigh House

Cote Brasserie

900 ft

17-21 Tavistock Street

Explore London

Local Highlights

National Gallery

8 minutes' walk

Home to iconic artworks by masters like Van Gogh and Turner, with free admission and guided tours available.

London Transport Museum

3 minutes' walk

Showcasing the history of London's transport, featuring interactive exhibits suitable for all ages.

Trafalgar Square

6 minutes' walk

A vibrant public square known for its iconic fountains and Nelson's Column, often hosting events and festivals.

Covent Garden

8 minutes' walk

A bustling district filled with shops, eateries, and street performers, offering a mix of culture and entertainment.

Thames River Cruise

10 minutes' walk

A scenic cruise along the Thames River offering stunning views of landmarks. Ideal for sightseeing and relaxation.

Yoga Classes

12 minutes' walk

Local studios provide daily yoga sessions perfect for relaxation and rejuvenation. Booking recommended during peak times.

Biking Tours

15 minutes' walk

Guided biking tours around central London for thrill-seekers eager to explore the city's sights at a fast pace.

Haxells Restaurant & Bar

1 minute' walk

A chic venue serving British cuisine, featuring a modern decor and a diverse menu. Reservations recommended.

Joe Allen

1 minute' walk

Classic American diner with a lively atmosphere, known for its hearty dishes and signature cocktails.

Smollensky's on the Strand

1 minute' walk

Offering a variety of international dishes in a stylish setting. Great for casual dining with options for dietary needs.

The Ivy Market Grill

3 minutes' walk

Elegant dining with British classics and vegetarian options. Ideal for a special meal; reservations are advisable.

The Lyceum Theatre

15 minutes' walk

Home to acclaimed theatrical performances, including Lion King. Perfect for an unforgettable night out.

The Savoy Theatre

12 minutes' walk

A historic theatre known for its live performances. Family-friendly shows make it a great option for all ages.

Trafalgar Studios

7 minutes' walk

Offers insightful and innovative plays and events, appealing to theater enthusiasts looking for fresh talent.

Getting around

City Centre

London9 min · 2300 ft

Airports

London City (LCY)21 min · 8.5 mi

London Heathrow (LHR)42 min · 17.3 mi

Train

Charing Cross Railway Station6 min · 1700 ft

Bus

Bus stop3 min · 700 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 11 am

Guest Parking

No parking available.

Internet

Wireless internet is available in for free.

Breakfast

A full breakfast is served at the price of GBP 15 per person per day.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, Spanish, Italian, Portuguese, Hungarian, Romanian, Chinese, Polish, Hindi, Lithuanian

Year renovated:

2010

Number of floors:

Number of rooms:

753

Guest Ratings & Reviews

Real Guest Experiences & Ratings

Review summary

Based on recent reviews

Guests frequently highlight the hotel's superb location, particularly its proximity to Covent Garden and theatres, with the underground and bus stops conveniently nearby. The rooms are often described as comfortable and quite spacious, some even offering open windows, while the bathrooms are noted for being modern and well-equipped; recyclable water bottles are a welcome touch. Though some guests have occasionally found the elevators to be crowded, the breakfast is appreciated for its tasty and extensive selection.

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Review score

Based on 13011 verified reviews

8.7/10

Great

89%

Recommend

Location

9.7/10

Staff

9.0/10

Value for money

8.0/10

Breakfast

8.1/10

Pros

Great location

Helpful staff

Good breakfast

Cons

Air conditioning issues

Expensive stay

Bathroom inconveniences

based on 460 reviews

4/5

martin from germany

Business traveller

club king room

3 nights in November 2025

Reviewed:February 09, 2026

8.7/10

central stay, practical details

available staffbilling questionbreakfast selection

i liked that staff members were always available. the reception quickly addressed a minor billing question. the breakfast area had a large selection and attentive service.

the hallway lighting was somewhat dim at certain times of day.

Location

9/10

the hotel offers immediate access to several theaters. covent garden is a short walk. charing cross station is nearby. embankment station is also convenient. trafalgar square is not far.

Facilities

8/10

the room included a reusable water bottle. refilling stations are available near elevators. a fridge was available. wifi access is complimentary. biscuits and chocolates were in the room.

Service

9/10

the door staff offered helpful assistance. the reception staff provided polite service. restaurant service was prompt. i found the staff to be friendly. they quickly addressed my requests.

0 Helpful

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Benjamin from Germany

Single

Club Single Room

3 nights in November 2025

Reviewed:January 27, 2026

8/10

fast processcomfortable bedrecyclable bottle

the check-in process was fast and organized. my room included coffee, tea, and water in a recyclable bottle. the bed was comfortable (i slept like a log!).

the lift service could be a little slow during peak times.

0 Helpful

emily from united kingdom

Single

club twin room

3 nights in November 2025

Reviewed:January 03, 2026

6/10

average stay with some notable issues

central locationlow water pressuredusty bathroom

the location was quite central.

The room i had was smaller than expected. It felt cramped. the shower lacked adequate water pressure. additionally, i found some dust in the bathroom, disappointing

0 Helpful

Grayson from United States

Single

Club Twin Room

4 nights in November 2025

Reviewed:December 26, 2025

7/10

amazing drinksfriendly bartenderpalace happy hourno drawersmediocre foodskimmed milk

Praveen, the bartender, made amazing Actor's Muse drinks during happy hour. The Gin Palace was good. William. It was fantastic.

I found no drawers in the room to put my clothes. Only a single shelf was available in the cupboard. I was lucky to have two cupboards, though. The food was mediocre except for the salads.

0 Helpful

Joseph from United Kingdom

Single

Club Single Room

3 nights in October 2025

Reviewed:November 30, 2025

8.5/10

convenient stay near covent garden

breakfast buffetuseful facilitiesrefillable waterfriendly staff

The breakfast buffet included varied options. the room had useful tea facilities with extras. i liked the refillable bottled water provided. It is a good environmental practice. the staff was friendly and willing to help with requests.

the customer service desk was not helpful. i asked for assistance, but they couldn't provide solutions.

Rooms

9/10

the club single room included soft fluffy pillows. the bathroom was clean. it had a powerful shower, very refreshing after a long day of exploring the city.

Facilities

8/10

The hotel is conveniently located near various attractions. it is within walking distance of sightseeing locations. it is also close to theatres. This makes it easy to attend shows after a short walk.

0 Helpful

Luna from Spain

Single

Executive King Room

3 nights in June 2025

Reviewed:August 09, 2025

7/10

fresh fruitsvariety optionslong check-insingle shelf

my "executive king room" had adequate space. the breakfast was quite complete with fresh fruits and a variety of options..

Check-in took longer than expected. there were no drawers in the room to organize clothes. Only one shelf was available in the cupboard..

0 Helpful

Questions of the users

About Strand Palace

Are there refrigerators available in the hotel rooms?

17 May 2024

Deluxe room types come equipped with a mini fridge, while other room categories do not include this amenity.

Do the Superior Double Rooms have private bathrooms?

8 June 2024

All rooms, including the newly refurbished Superior Double Rooms, are ensuite.

Does the hotel have a pet policy? Are pets allowed?

22 July 2024

The hotel does not allow pets, except for guide dogs. Additionally, smoking is prohibited on the premises.

Is breakfast available as part of the room rate?

12 August 2024

There are two pricing options in the booking system: one rate includes breakfast, and another does not.

Can luggage be stored before checking into the hotel?

15 September 2024

Yes, the hotel offers luggage storage for guests arriving before the official check-in time.

Is a cooked breakfast served at the hotel?

30 October 2024

Yes, the hotel serves a selection of cooked dishes as part of its breakfast offerings.

Are the drinks in the mini bar complimentary in the Deluxe rooms?

5 November 2024

Yes, guests in Deluxe rooms can enjoy complimentary drinks from the minibar.

Are there laundry facilities available for guests who prefer to do their own laundry?

10 December 2024

Yes, there are self-operated laundry facilities available for guests' convenience.

Is it possible to leave luggage at the hotel before check-in?

1 January 2025

Yes, guests can store their luggage at the hotel prior to the designated check-in time.

What modes of transport can be used to get to the hotel from Heathrow Airport?

14 February 2025

To reach the hotel from Heathrow Airport, you can take the Piccadilly Line to Covent Garden, which is just a 5-minute walk away.

How is the Deluxe room different from the Superior room?

27 March 2025

The Deluxe room features additional amenities such as a mini bar, larger size, and an espresso coffee machine compared to the standard Superior rooms.

Is there a nearby parking facility for guests traveling by car?

22 April 2025

The closest parking facility is the NCP Covent Garden in Drury Lane, although the hotel does not have special arrangements with local parking providers.